Detailed Information for Indian Players About Data Handling in BC Game
By registering as a member of BC Game, you begin to share personal information with the site. This data collection is essential to ensure an enjoyable gaming experience. It is worth noting that the Data Protection Act has strict rules on collecting and handling personal data. Discover all the details here.
About Information Gathering
Indian users who register for BC Game consent to the processing of their personal data. The information collected includes:
- First and last name;
- Email address;
- Phone number;
- Date of birth;
- Home address
- Payment details;
- Transaction history;
- IP information;
- Browser version and type;
- Pages visited;
- Time and date of visit;
- Unique device identifiers;
- Time spent on pages;
- Mobile operating system, etc.
This information is key in delivering targeted and relevant content to every Indian user. The BC Game team also reserves the right to collect information about registered users from their social media accounts to prevent frauds.
About information use
The collection of personal information both from the services and external sources has a single purpose. The goal is to better understand the user’s preferences and interests. This way, it can deliver more personalized content. The personal information caters to the following aims:
- To send marketing promotions relevant to your interests;
- To synchronise your activities across devices and accounts under a single BC Game user ID;
- To detect and stop illegal behaviour, abuse, and fraud;
- To comply with legal and regulatory obligations such as KYC and AML policies;
- To customise the user interface;
- To optimise website content and functionality;
- To maintain internal records and much more.
You can be sure that any information we use complies with the relevant data protection regulations.
Sharing and Disclosing of User Information
BC Game values your privacy and keeps your personal information secure. The user can trust that the company will never sell or rent their personal information to any third parties. The only exception is a legal request from the Indian government if illegal activity occurs. There are some different measures in place to protect the server, such as:
- Firewalls and VPN access;
- Port redirection via SSH;
- Operation through Cloudflare.
In the event of a data breach the company immediately notifies affected users in accordance with GDPR regulations.
User Rights
BC Game prioritises giving users full control over their personal information. At any time, you can request access to the information collected and make updates as needed. Users can also submit a ticket to the customer support team for the removal of their personal information from BC Game servers. In addition, there is an option in place to limit the collection and use of data.
Changes to the Privacy Policy
The BC Game team may update the Privacy Policy from time to time. Customer support staff will ensure that all customers receive notification whenever changes take place. The latest updates will appear on the site or be sent to the inbox provided during registration. Check back regularly to stay informed about these policies and practices.
Reporting a Technical Issue
Detailed reports on the problems that Indian users experience in BC Game not only accelerate the resolution process, but also improve the quality of service. Whenever failure occurs, please provide the following information:
- Your username;
- Date and time of problem occurrence;
- Screenshot of the problem.
You can discuss any issues with live chat which is available 24/7. Another way to contact customer support agents is to write to support@bcgame.com.